SUPPORT
How can we help?
WakeKick is built to make mornings simpler. If something is not working, start with the steps below.
Alarm does not ring
Open iPhone Settings and confirm WakeKick has Alarm access. Make sure the alarm is enabled inside WakeKick and that the scheduled day is selected.
Challenge does not detect movement
Give the camera enough light, step back until the requested joints are visible, and keep the iPhone stable. If tracking remains unreliable, use the timed fallback shown on screen.
Restore a subscription
Open WakeKick → Settings → Restore purchases. Use the same Apple Account used for the original purchase.
Contact support
Email support@wakekick.com with your iPhone model, iOS version and a short description of the issue. Please do not attach camera recordings.
Support email will be activated before public launch.